Delivery Policy for OÜ NikolajevaJek (17160417) – Photographic Studio Services
At OÜ NikolajevaJek (17160417), we are dedicated to providing high-quality photography services and ensuring the timely delivery of your photos and related deliverables. This policy outlines the terms and conditions related to the fulfillment and delivery of our services. By working with OÜ NikolajevaJek (17160417), you agree to the terms detailed below.
General Provisions
1.1 Scope of Services
OÜ NikolajevaJek (17160417) specializes in providing professional photography services, including but not limited to portrait sessions, event photography, product photography, and custom photo projects. We offer tailored solutions to meet the unique needs of our clients.
1.2 Order Placement
Orders for photography services can be placed through our official website or by contacting us directly via email or phone.
1.3 Service Initiation
Work will begin once full payment has been received, unless other payment arrangements have been made and confirmed in writing.
1.4 Service Customization
We offer both predefined photography packages and fully customized solutions based on your specific needs and preferences.
Project Deadlines
2.1 Timelines
The time required to complete a photography project depends on the scope of work, the type of service, and the timely provision of all necessary details by the client.
2.2 Time Estimates
We will provide an estimated timeline before beginning any work, which will be confirmed with the client. Typically, photo delivery takes between 7 to 21 business days, depending on the complexity of the project.
2.3 Adjustments to Deadlines
In the event of changes to the project scope or additional requests, we will work with the client to adjust the deadlines accordingly.
Delivery of Work
3.1 Delivery Method
Once the photography and editing process is complete, the final deliverables (e.g., digital photos, prints, or albums) will be delivered via secure means, such as email, cloud storage, or in-person pickup, depending on the nature of the service.
3.2 Payment Completion
Deliverables will only be provided once full payment has been made and all project stages have been completed to satisfaction.
3.3 Confirmation of Delivery
Delivery is considered complete when the client has received the final photos or physical deliverables. Any agreed-upon revisions or additional work will be addressed as part of the original agreement.
Revision Guidelines
4.1 Included Revisions
The service fee covers minor revisions that fall within the originally defined scope of the project. These revisions are included at no additional charge.
4.2 Additional Revisions
Any revisions or modifications beyond the initial scope of the project will incur additional fees, which will be discussed and agreed upon with the client before proceeding.
Responsibilities
5.1 Our Commitment
OÜ NikolajevaJek (17160417) is committed to delivering high-quality photography services on time, as long as the client provides all necessary information, access, and materials in a timely manner.
5.2 External Delays
We are not responsible for delays caused by factors outside our control, such as incomplete information, delayed payments, or issues with third-party suppliers (e.g., printing labs).
Order Cancellations and Refunds
6.1 Cancellations Before Work Begins
If you cancel your order before any photography work has started, you are eligible for a full refund.
6.2 Cancellations After Work Has Started
If the order is canceled after photography work has begun, a partial refund will be provided, based on the proportion of the work completed at the time of cancellation.
Post-Completion Support
7.1 Free Support Period
Following the delivery of your photos, OÜ NikolajevaJek (17160417) offers 14 days of complimentary support to address any minor issues or adjustments related to the delivered work.
7.2 Additional Services
Any additional requests for services beyond the original agreement will be discussed separately and charged accordingly.
Contact Us
If you have any questions or concerns regarding your order, delivery, or post-service support, please feel free to contact us:
- Email: [email protected]
- Address: Tartu maakond, Tartu linn, Tartu linn, A. H. Tammsaare tn 4, 51006
Thank you for choosing OÜ NikolajevaJek (17160417) for your photography needs. We are committed to delivering exceptional service and ensuring your memories are captured beautifully.